REFUND POLICY Purchases are returnable in original condition within 30 days from date of purchase. 1. With an original receipt, we will provide an exchange or refund in the original form of payment. 2. Without original receipt, if you have a valid photo ID, we will provide an exchange or store credit for the current selling price. This excludes specifically labeled merchandise, which may only be returned with the original receipt 3. All sales final on merchandise sold “As-Is” or with a damage discount. 4. Shipping, delivery, and handling fees are non-refundable. Check and Credit Card Policy 1. Preprinted checks accepted with two valid forms of ID. One being a photo ID. 2. Returned checks subject to $30 service fee, or other amount allowed by law. 3. Returned checks and service fees may be collected by electronic re-presentment or through normal banking channels. 4. We accept PayPal, American Express, MasterCard, Visa credit cards and debit cards. 5. We reserve the right to verify funds and to refuse any form of payment. Pricing Policy 1. Charles Ottolini Designs is committed to accurate pricing. Price discrepancies should be brought to the attention of a Sales Associate for immediate correction.